PRIVACY POLICY
Last updated: 23/10/2024
Introduction
Compliance Advisory Limited (t/a Chapter Three Consulting) are committed to safeguarding the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, as well as your rights and choices.
Information We Collect
How We Use Your Information
We use the information we collect for various purposes, including:
Lawful Basis
Most of the personal information we process is provided to us directly by you (as described above in ‘Information We Collect’). Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
We may share your information with third parties in the following situations:
Retention of Your Information
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain documents (including electronic documents) containing personal data:
a)To the extent that we are required to do so by law.
b)If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Privacy Rights
Under data protection law, you have rights including:
To make a request you can contact us at: [email protected] or by using the contact details below.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at: [email protected]
Our address and contact number:
Chapter Three Consulting
Podium House
61 Chapel Road
Worthing
West Sussex
BN11 1HR
0330 004 0020
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to any third-party websites and we are not responsible for the privacy practices of any third parties.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the ‘Last updated’ date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
Introduction
Compliance Advisory Limited (t/a Chapter Three Consulting) are committed to safeguarding the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, as well as your rights and choices.
Information We Collect
- Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide.
- Automatically Collected Information: When you visit our website, we may collect certain information automatically, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths).
How We Use Your Information
We use the information we collect for various purposes, including:
- To communicate with you, respond to your enquiries, and provide customer support.
- To provide and maintain our website.
- To improve our website and services.
- To monitor, analyse, and improve our website’s functionality and user experience.
Lawful Basis
Most of the personal information we process is provided to us directly by you (as described above in ‘Information We Collect’). Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Consent
- Legitimate interest
- Contract
We may share your information with third parties in the following situations:
- With your consent or at your direction.
- With service providers who help us operate our website and perform website-related services.
- In response to a legal request or when required by law.
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
Retention of Your Information
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain documents (including electronic documents) containing personal data:
a)To the extent that we are required to do so by law.
b)If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
- In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Privacy Rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
To make a request you can contact us at: [email protected] or by using the contact details below.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at: [email protected]
Our address and contact number:
Chapter Three Consulting
Podium House
61 Chapel Road
Worthing
West Sussex
BN11 1HR
0330 004 0020
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to any third-party websites and we are not responsible for the privacy practices of any third parties.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the ‘Last updated’ date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
